yesterday i was escorted out of the alltel store on north pleasantburg. (typically, i wouldn't think to say "this is mamie" because hannah would clearly never be escorted from anywhere...except that, strangely enough, she too was taken out of suncom about a year ago.) my relatively new phone had given me the finger and died the previous afternoon. so the lady employee person tells me, "you're eligible for an upgrade!" which really only means i "qualify" to buy my own, more expensive phone. which i proceed to tell her. "listen," i say, "i'm not here to purchase anything. i'm here for you people to compensate." once before, mind you, my phone broke and they tried to pull this sh*t on me, citing "phone abuse." i swear, that was the exact phrase. so i pitch a fit. she says, "the home office is on woods crossing if you'd like to voice your, your--" i say, "what? my dissatisfaction with your ignorance?" and i HATE the word "ignorance." anyway, to be fair, the lady at woods crossing gave me a new razor and hooked me up with one of those blue teeth things that i wouldn't be caught dead in. i drove away, shaken and yet somehow satisfied and blaring paul simon's "america" from his concert in the park...
but this, THIS is why i'm truly ashamed: i've been with alltel for four and a half years.and it's always been this bad and worse. we've never had a good relationship. i hardly remember why we fell in love in the first place. but i'm tired. and we've grown comfortable; even our arguments are expected. we have a seething, mutual disdain for each other. and, it's not like i haven't heard about this new AT&T wireless business in all its lacquered and fresh faced glory. i'm sure he would be a better fit. i'm sure we would alternate bringing the other coffee in bed. AT&T would be a better listener and lover; he would thrive on making me happy. but it would just be too much work. and, frankly, i'm scared. (isn't that the reason half of the pansies we know are, somehow, still together/engaged/ and cheating?)
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4 comments:
The poor, poor gatekeepers of the world have the job of giving us crap and saying no, no, no until they make us blow up with a hateful rage. Then we go to the person above them, greated with nothing but smiles, throwing in a "yes sir/mame," a "sure," or a "no problem," after every sentance, and poof, like magic, all of our problems are fixed. Why they don't have that caliber of service at the first tier I will never understand? Whatever. What can we do anyway?.... What we have always done...Yell and Kick! Until they give us what we want.
wait, let's get something straight. no one deleted a comment. neither author...our strategy is free speech, no matter what kind of jackass you are. so...does this mean someone has hacked into our account? bastards.
If you think about it, the worst problem you have right now is your phone company. So its not THAT bad..
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